Get the features you need - automation, insights, flexibility - all in a phone software made for the savvy agent and broker.
Your phone system is the hub of your agency, but if it's disjointed and inefficient, you lose time and money. With Bridge, you get advanced features that maximize productivity and lead to better customer connections.
Bridge records and transcribes conversations, displays relevant customer info, and distributes calls for maximum efficiency - all without you lifting a finger.
Track agent performance, see call traffic forecasts, and more so you can have confidence that you are prepared and your team is performing.
Customer reviews are the life-blood of agents and brokers. Delight your customers through improved call times and service, and automatically follow up asking them to review their experience.
No more plug-ins or products that don’t talk to each other. Move your entire communications hub into one platform that speaks your language.
Effortlessly connect with your CRM and automate tasks so you can focus on what you do best - delighting customers.
Set up robust automated marketing campaigns for target groups that combine phone, text, email, and video, maximizing customer responsiveness and improving retention.
Protect your agency. Bridge automatically records and transcribes your calls, keeping you compliant and ensuring your customer interactions are outstanding.
Win over prospects and improve customer loyalty with tools that empower your CSRs and maximize efficiency.
99.99% uptime means your customers are always heard.
See key customer data before you answer the phone or even open up your agency management software.
Set up groups and distribution strategies to get the most out of your CSRs and keep your hold times low.
Act with confidence and back your decisions with communications tools built to help brokers and agencies.
See when the bulk of calls arrive, average call and hold times, and more to inform how you manage your team.
Keep track of efficiency and individualized reports to see who’s performing and who can use a boost.
Give your agency a game plan that incorporates your entire marketing ecosystem so your team hits all key areas at just the right time.
"We love Bridge and being able to dial customers right out of EPIC."
"The integration alone is worth its weight in gold!"
"If it wasn't for Bridge we would not be healthy and happy in business. They were there when we needed it most."
"Other systems come through the door every week trying to get me to switch and I say 'don't even bother!'"
"The support team is fantastic, always works towards finding a solution and follows up if an issue is more involved. Thanks for being awesome!"
"Bridge was extremely helpful assisting me with our shared calendars in the HawkSoft system. They were knowledgeable, efficient, and friendly. Thanks so much, Bridge!!!!"
The integration alone is worth its weight in gold!
Keep communications with your customers compliant. E&O, PCI, FCC, TCPA, CTIA, and TCR compliance.